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If you have any questions, please email us at info@puppal.store. We will respond to you within 24 hours. Alternatively fill out the below contact form and a member of our team will contact you shortly.

Frequently asked questions

CozyQuack™ is a soft, plush comfort toy designed to help dogs feel calm, secure, and less alone. Many dogs naturally bond with it and use it as a cuddle companion during naps, bedtime, crate time, or when left home alone.

Every dog is different, but many owners tell us their dogs settle faster, sleep better, and seem more relaxed with CozyQuack™ nearby. Its soft, huggable design gives dogs something familiar and comforting to hold onto.

Yes. CozyQuack™ is made from soft, pet-friendly materials and reinforced stitching. As with any toy, we recommend supervising play, especially if your dog tends to chew aggressively.

Yes! CozyQuack™ can be gently hand-washed with mild soap and air-dried to keep it clean and fresh for your pup.

You can reach us anytime through our Contact Us page or by emailing our support team. We’re always happy to help — both humans and pups 🐾

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Frequently asked questions